![](/uploads/1/2/5/6/125683144/183674783.jpg)
![Microsoft error 1603 repair Microsoft error 1603 repair](/uploads/1/2/5/6/125683144/432769133.png)
I am getting a 1603 fatal error when trying to install google voice and video plug-in on windows 7 ultimate 64 bit. About The Author: Phil Hart has been a Microsoft Community Contributor since 2010. With a current point score over 100,000, they've contributed more than 3000 answers in the Microsoft Support forums and have created almost 200 new help articles in the Technet Wiki.
I am new to GPO push install. I just configured a group policy to push install a software for machines in the domain. However, it fails with error code 1603.
The following is the log appmgmt on the client.
And
And
I tried to search things like 'Windows Installer cannot advertise application ... from script ...', but get no hint.
Also, there is no log for the msi installation in the %temp% folder.
Edit:The event information in the application event is the following:
I followed this link to setup the group policy as I cannot post the screenshot since I am new.http://support.microsoft.com/kb/816102
The problem happens for both windows XP and 7 32bit hosts. The hosts run in VMWare.
Edit 2: I tried to use startup script to install the package, it works for Windows 7 client. During the startup phase in Windows 7 client, a pop-up of Interactive Services Detection window shows the installed software wants to show some message. Other than that, the installation works fine, no input is required during the installation process. Note that manual installation of the msi shows a message that restart is required after the installation.
The startup script is the following:
Note: the startup script installation only works in Windows 7, but not in Windows XP.
Edit 3: the screenshot of the group policy:
Can anyone please help me with the issue.
Thanks and regards
Chen Bo
Chen BoChen Bo
2 Answers
1603 fatal errors usually are caused by one of two things: the account doing the installation can't write where it needs to, or the installation package is corrupted. Since you've ruled out #2 by doing an install with it, I'll assume it's #1.
When you use a computer-based software installation GPO, what you're doing is installing the software as the SYSTEM account. Some software installers misbehave and require that data be written to the installing user's profile. The SYSTEM account doesn't have a traditional profile like other user accounts do, which gives the illusion that required directories do not exist. This could explain why a logon script or manual install works - neither run as SYSTEM.
![Error 1603 installing office Error 1603 installing office](/uploads/1/2/5/6/125683144/198515076.jpg)
I'd check with your software vendor and make sure that this software can be deployed the way that you are trying, since all signs point to the software installer itself being the culprit.
MDMarraMDMarra
Please try the following:
- Please check that the share in which you are hosting this msi has the following share and NTFS security permissions: Group 'Domain Computers' has read rights.
- Double check is that the path to the MSI file in the script uses a UNC path. E.G.
dataserver1msismsi_installer.msi rather than e:msismsi_installer.msi
- Check that the package is compatible with installing via GPO. In order for it to be compatible it needs to be able to install with no user interaction, to test this log on to a computer where it is not installed, copy the msi file to somewhere local such as the root of the C: drive and type 'msiexec /i C:path_to_msi.msi /quiet'. If it installs correctly it is compatible, if not it will need to be repackaged
Alex BerryAlex Berry
Not the answer you're looking for? Browse other questions tagged windows-server-2008 or ask your own question.
![](/uploads/1/2/5/6/125683144/183674783.jpg)